Shipping Policy
At AURELIA BAG, we want to make your shopping experience simple, convenient, and reliable. We offer FREE SHIPPING on eligible orders, with an estimated delivery time of 5–8 business days.
Free Shipping
We are pleased to offer free standard shipping on orders placed through our website. No additional shipping charges will be added for standard delivery.
Order Processing
Orders are usually processed and prepared for shipment within 1–3 business days after your order has been successfully confirmed.
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when tracking is available.
Delivery Time
Our estimated standard delivery time is:
5–8 business days
Delivery times are estimates and may vary depending on your location, shipping carrier, holidays, weather conditions, and other circumstances beyond our control.
Shipping Address
Please make sure that your shipping address, phone number, and other delivery information are correct before completing your purchase.
AURELIA BAG cannot guarantee changes to the shipping address once an order has been processed or shipped.
Order Tracking
When tracking information is available, it will be provided to you so you can follow the progress of your shipment.
Please allow some time for tracking information to become active after your order has been shipped.
Delayed or Lost Orders
Although we work with reliable shipping carriers, unexpected delays can sometimes occur.
If your order has not arrived within the expected delivery period, please contact our customer support team. We will do our best to assist you and help locate your package.
International Orders
For international orders, delivery times may vary depending on the destination country and local shipping conditions. Customers may also be responsible for any customs duties, taxes, or import charges imposed by their local authorities.
Contact Us
If you have any questions about shipping, delivery, or your order, please contact us:
AURELIA BAG
Email: support@aurabag.store
Phone: +1 (438) 797-2959
Business Hours: Monday–Sunday, 9:00 AM–5:00 PM